Change Manager - Rel Exp: 6yrs, Tot Exp: 6+yrs

Change Manager - IBM - Referral

Location: Chennai / Noida

Rel Exp: 6Yrs

Tot Exp: 6+ Yrs

Brief Job Description : Good understanding of production IT Environment and IT Operation such as  Intel / DBA/ Unix / Windows OS/Exchange and Remote Server Management domains

Good understanding of Incident Management, Problem Management and Change Management processes

Very good written and spoken English language skills required. Should be able to communicate clearly to Global teams on con-calls and via emails.

Chairs the Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) meetings.

Ensures that all preparations have been made for a CAB meeting, including creating of agenda, circulation of change requests to be considered, and inviting of participants ,Has the ability to review all planned changes

Obtains authorization for submitted change requests from the Change Authority. Ensures post review of exception changes to evaluate if the change addressed a real or a perceived exception condition ,Utilizes the Change Management reporting system to monitor and track changes ,Negotiates end-user down time for change implementation ,Creates consolidated change schedule and resolves any scheduling conflicts

Identifies change requests that have not been acted upon in a timely manner and takes appropriate action

Ensures that changes are communicated in a timely and adequate manner ,Create and distribute Change Management reports ,Reviews all implemented changes to ensure that they have been carried out

Closes change requests ,Carries out the Process Manager responsibilities for the Change Management process

Collect Change Assessment Results and Issues, Reject Change ,Ready and Present Change Authorization Package

Determine Process Relationships to Other Processes ,Request Release Completion Approval, Define Process Policies, Standards, and Conceptual Models, Monitor Change ,Authorize Change, Assign Change for Implementation

ITIL certification is preferred but not mandatory

If Interested, mail your resumes to mudassir.rehman@gmail.com with " ROLE " Relevant experience and Total experience in subject line. Without this information, your profile cannot be referred.

Shortlisted candidates will be called for interview.